Trusted by professionals worldwide

Never miss a
critical email
again.

MailOnCall monitors your Outlook inbox and calls your phone the moment an email that matters arrives. No delays. No distractions. Just the call.

Microsoft Outlook ready Phone call in seconds Cancel anytime

Incoming call

MailOnCall Alert · Now

Call in progress…
Under 10 seconds
Call delivery time
OAuth 2.0
Microsoft-secured access
Powered by Twilio
Global call coverage
Microsoft Graph API
Direct Outlook integration
5 minutes
Average setup time
2FA Billing Protection
SMS + email verification
Under 10 seconds
Call delivery time
OAuth 2.0
Microsoft-secured access
Powered by Twilio
Global call coverage
Microsoft Graph API
Direct Outlook integration
5 minutes
Average setup time
2FA Billing Protection
SMS + email verification

Everything in one place.

Real-time alerts, call outcomes, and mailbox status — all visible the moment you log in.

app.mailoncall.net
MailOnCall
Workspace
Overview
Alert History
Phone calls
Alert rules
JD
john.doe@company.com
Pro Plan
Overview
Live data from your account
Total Alerts
89
Phone Calls
89
SMS Sent
89
Total Rules
12
Call Outcomes
94%
answer rate
Answered
84
No Answer
5
Failed
0
Outlook Status
Active rules 3
✓ 2 mailboxes connected
Primary Inbox
helpdesk@company.com
On-Call Alerts
oncall@company.com
Recent alerts
P1/P2 Critical Alerts
Helpdesk · 3:05 PM
delivered
Server Down — Urgent
On-Call · 3:02 PM
delivered
Recent calls
P1 Alert: Triage — server outage
+61 4•• ••• •15 · 3:05 PM
answered
Urgent action — database alert
+61 4•• ••• •15 · 3:02 PM
answered

Three steps.
Zero missed emails.

Set up in under 5 minutes. Works silently in the background, 24/7.

01

Connect your Outlook

Sign in with your Microsoft account. MailOnCall connects securely via Microsoft Graph — no passwords stored, ever.

02

Set your alert rules

Define what matters — by sender, subject keywords, or urgency flags. Your rules, your priorities.

03

Get the call

The moment a matching email arrives, your phone rings. A clear voice reads you the sender, subject, and preview. Instantly.

Built for people who
can't afford to miss a thing.

Every feature designed for professionals with high-stakes inboxes.

Instant phone call

Your phone rings within seconds of a matching email arriving. Works on any phone number worldwide.

Precision rules engine

Filter by sender, domain, subject keywords, or any combination. Only hear about what truly matters.

Enterprise-grade security

OAuth 2.0 via Microsoft. bcrypt, JWT, TLS. No email content stored. Auditable and secure.

Live dashboard

See all alerts, calls, and rule matches in one clean view. Full history, exportable logs.

Global phone coverage

Powered by Twilio. Calls reach any number, in any country. Never tied to a single carrier.

Always on, always watching

Continuous inbox monitoring via Microsoft Graph webhooks. Detects emails the moment they land.

One shared mailbox.
Your whole team on-call.

Connect a shared Outlook mailbox and automatically call whoever is on the roster — no manual checking, no missed alerts.

Team roster management

Set up who is on-call for each day and time slot. The system automatically calls the right person at the right time.

Shared mailbox support

Connect a shared Outlook mailbox like oncall@company.com. One connection covers your entire team.

3-level escalation

Primary doesn't answer? Automatically escalates to secondary, then tertiary. Nobody gets left behind.

Automatic retry

Retries up to 5x before escalating. Configurable retry intervals per escalation level.

SMS acknowledgement

On-call staff receive an SMS with a one-click acknowledge link. Stops retries instantly when tapped.

Full audit trail

Every alert, call, and acknowledgement logged with timestamps. Compliance-ready reporting.

Perfect for MSPs and IT helpdesks

Stop relying on manual email checks for after-hours support. MailOnCall monitors your shared mailbox and calls your on-call staff automatically — so critical issues never wait until morning.

Using a corporate Outlook account?

Request IT admin approval →
Start free trial →

Trusted by teams who
can't afford to miss a thing.

★★★★★
"We used to have someone manually checking emails overnight. MailOnCall replaced that entirely. Our on-call engineer gets a call within seconds now."
JM
James M. Team
IT Manager
★★★★★
"Set up in under 10 minutes. The first real alert came through at 2am and my phone rang before I even knew the client had emailed. Genuinely impressive."
SR
Sarah R. Pro
Freelance Developer
★★★★★
"Our helpdesk SLA used to get breached overnight constantly. Since using MailOnCall, we haven't missed a single P1. The escalation chain works perfectly."
DK
David K. Business
Head of Support
★★★★★
"The roster system is exactly what we needed. Different engineers on-call each night, all handled automatically. No more group chats figuring out whose turn it is."
LP
Lisa P. Team
Operations Lead
★★★★★
"We used to have someone manually checking emails overnight. MailOnCall replaced that entirely. Our on-call engineer gets a call within seconds now."
JM
James M. Team
IT Manager
★★★★★
"Set up in under 10 minutes. The first real alert came through at 2am and my phone rang before I even knew the client had emailed. Genuinely impressive."
SR
Sarah R. Pro
Freelance Developer
★★★★★
"Our helpdesk SLA used to get breached overnight constantly. Since using MailOnCall, we haven't missed a single P1. The escalation chain works perfectly."
DK
David K. Business
Head of Support
★★★★★
"The roster system is exactly what we needed. Different engineers on-call each night, all handled automatically. No more group chats figuring out whose turn it is."
LP
Lisa P. Team
Operations Lead

Simple. Transparent.
No surprises.

Start free. Upgrade when you're ready. Cancel anytime.

All prices in Australian Dollars (AUD) · GST not included

Starter
$0 / free

Free forever. No credit card required. Upgrade anytime.

  • 1 mailbox
  • Up to 3 alert rules
  • Phone calls to 1 number
  • Full dashboard access
  • No credit card required
Get started free →
Pro
$9.99/mo

For professionals who need reliable real-time email alerting.

  • 1 mailbox
  • Unlimited alert rules
  • Retries up to 3×
  • Fixed 5 min retry interval
  • Data export
Get started →
Business
$99.99/mo

For larger teams needing multiple mailboxes and compliance.

  • 5 mailboxes
  • Up to 20 team members
  • On-call roster management
  • Secondary + tertiary escalation
  • Retries up to 5×
  • Custom retry intervals
  • Full audit trail
  • Data export
Get started →

Frequently asked questions

Everything you need to know about MailOnCall.

Getting Started

Currently MailOnCall works exclusively with Microsoft Outlook — including personal accounts (outlook.com, hotmail.com) and business Microsoft 365 accounts. We integrate via the Microsoft Graph API for real-time monitoring.

Setup takes under 5 minutes: sign up → connect Outlook via Microsoft login → create a rule with your conditions → enter your phone number → hit Test. That's it.

Nothing to install. MailOnCall is entirely web-based at app.mailoncall.net. Calls go to your existing phone number — no app needed on your mobile.

Yes — every rule has a Test ▷ button that fires a real call and SMS to your configured number immediately so you can verify everything works.

Alert Rules

Filter by sender email, sender domain, subject keywords, or body keywords. Combine conditions with AND or OR logic for precise targeting.

Starter: up to 3 rules. Pro, Team, Business: unlimited rules.

Yes — every rule has a toggle. Turn it off to pause, back on to resume. Paused rules don't fire alerts.

Plans & Billing

Yes — completely free, no time limit, no credit card required. 1 mailbox and up to 3 alert rules at no cost.

Yes — no lock-in, no cancellation fees. Cancel from Settings → Billing. Your plan stays active until the billing period ends, then drops to Starter.

Yes — all prices are in AUD. GST is not included. International customers are charged in AUD at their bank's exchange rate.

We don't refund partial months. If a technical issue prevented you from using the service, email support@mailoncall.net and we'll review your case.

How It Works

Microsoft Graph API webhooks detect emails in real time — typically within 10 seconds. Twilio then places the call immediately. Phone to ring: usually under 30 seconds total.

Starter: one attempt, no retries. Pro: up to 3 retries at 5-min intervals. Team/Business: custom intervals + escalation to secondary and tertiary contacts. Voicemail is detected automatically.

An automated voice reads the sender's email address and the subject line. Uses Amazon Polly's natural-sounding voice — clear and easy to understand.

Yes — the SMS alert includes a one-tap Acknowledge link. Tapping it stops all further retries instantly. Available on Pro, Team and Business plans.

Security & Privacy

No. We read only the sender and subject to generate the voice message — in real time, not stored. We never store email body content.

Via Microsoft OAuth 2.0 — your password is never shared or stored. You grant read-only permissions and can revoke access anytime from your Microsoft account.

Common in corporate Microsoft 365 environments. Send your IT admin this one-click link — approves MailOnCall for your whole organisation in seconds:

Request admin approval →

Teams & Business

Yes — Team and Business plans support escalation chains: primary → secondary → tertiary. You can also set on-call rosters so the right person is called based on day and time.

Yes — Team and Business support shared mailboxes (e.g. helpdesk@company.com). One connection covers the whole inbox with configurable rules and rosters.

Yes — powered by Twilio with coverage in 180+ countries. Any phone number, anywhere.

Yes — Settings → Your Data → Delete account. Permanent deletion after a 30-day cooling period, compliant with GDPR Article 17.

Still have questions?

We're happy to help — usually respond within a few hours.

Contact us